How Nuvasive handles professional inquiry data.

Information we collect

Nuvasive may collect business contact information such as name, work email, phone number, facility name, country or region, role, request type, and message content submitted through website forms. We may also collect standard technical information such as browser type, approximate location derived from network data, page interactions, referral source, and device information. Users should not submit patient names, medical record numbers, images of identifiable patients, or other protected health information through general website forms unless a specific secure process has been approved in writing.

How information is used

Information is used to respond to inquiries, route questions to clinical specialists or service teams, provide product documentation, prepare demo or quote discussions, improve website usability, maintain security, and support lawful business operations. For example, a request about surgical device evaluation may be shared with a regional specialist, regulatory-resource contact, or service coordinator so the requester receives a useful answer. Nuvasive does not use website inquiry data to provide patient-specific medical advice or to make automated decisions about clinical care.

Sharing and safeguards

Nuvasive may share inquiry information with authorized employees, affiliates, distributors, service providers, or representatives who need the information to respond to the request. Service providers may help with hosting, analytics, communications, security monitoring, or customer relationship management under appropriate confidentiality obligations. We use administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, or alteration. No website transmission is completely risk free, so sensitive information should be shared only through approved secure channels.

Healthcare privacy considerations

Where HIPAA, GDPR, state privacy laws, or other healthcare privacy rules apply, Nuvasive works to align response processes with the applicable role and agreement. General website forms are not designed as patient-care portals or secure channels for clinical records. If a facility requires a business associate agreement, data processing agreement, or security review for remote service or support, that requirement should be raised before any protected or regulated data is exchanged.

Your choices

Users may request correction, deletion, access, or restriction of their professional contact data where applicable law provides those rights. Users may also ask not to receive non-essential communications. Some information may be retained when required for legal, regulatory, security, quality-system, or transaction records. To exercise a privacy right or ask a question, contact [email protected] with enough detail for Nuvasive to locate and verify the relevant request.